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Opal Events HCC Best Practices, for Proactive Medical Management  
2nd Annual HCC Best Practices for Proactive Medical Management
From Generalities to Interventions to Outcomes
 
April 11-13, 2011
Hyatt Regency Jacksonville Riverfront, Jacksonville, FL
 
 
HCC Best Practices, for Proactive Medical Management - Past Agenda VIEW CURRENT DETAILS
(as of 4-08-11)
  Current Attendees:
Director of Revenue Strategy, Aetna Inc
Medical Director, Aetna Inc
Manager, PR, AGP Community Care of NM CoLT Program
Corporate Director/Manager, Quality Improvement & Patient Safety, AltaMed Health Services Corporation
Interim Medical Director SBC/PACE-Pomona, AltaMed Health Services Corporation
Quality Improvement Nurse Specialist, AltaMed Health Services Corporation
CPC / ICD-10 Trainer (AAPC), American College of Rheumatology
Director of Network Operations, American Health
Director, Strategic Analytics, Aveta, Inc
Revenue Lead Analyst. AvMed Health Plans
Director of Clinical Research  HCC Programs Director, Bakersfield Family Medical
HCC Department Supervisor, Bakersfield Family Medical
HCC Programs Director, Bakersfield Family Medical
COO, Bend Memorial Clinic
Principal, Better Health Technologies
HCC Medical Coder INDEPENDENT Contractor
Analyst Ill-Process Improvement, Blue Cross Blue Shield Florida
Consultant, Senior Markets, Blue Cross Blue Shield Florida
Medicare Revenue Management, Director, Blue Cross Blue Shield Florida
Senior Director, Blue Cross Blue Shield Florida
Senior Manager, Medicare Reconciliation, Blue Cross Blue Shield Florida
Senior Healthcare Auditor, Blue Cross Blue Shield Florida
Manager, Blue Cross Blue Shield of Michigan
MD, Medical Director, Government Programs, Blue Cross Blue Shield of Minnesota
CPC, Operations Team Leader, Gov't Programs Reconciliation, Blue Cross Blue Shield of Rhode Island
CPC, Sr. Compliance & Auditing Specialist, INDEPENDENT Contractor
Finance and Product Director, INDEPENDENT Contractor
Financial Analyst, Capital Health Plan
Financial Analyst, Capital Health Plan
Financial Analyst, Capital Health Plan
Medical Record Supervisor, Capital Health Plan
Senior Financial Analyst, Capital Health Plan
Data Analyst/Auditor, Care Wisconsin First, Inc
Director of Fiscal Analysis, Care Wisconsin First, Inc
Medical Coder, Careplus Health Plans
MRA Coding Consultant, Careplus Health Plans
Representative, Carilion Clinic Medicare Health Plan
CEO, Central Florida Inpatient Medicine
Chief Information Officer, Central Florida Inpatient Medicine
Chief Information Officer, Central Florida Inpatient Medicine
COO, Central Florida Inpatient Medicine
Director of Marketing and Physician Relations, Central Florida Inpatient Medicine
Director of Quality Improvement, Central Florida Inpatient Medicine
Director of Revenue Cycle, Central Florida Inpatient Medicine
Director of Skilled Nursing Division, Central Florida Inpatient Medicine
HCC Project Manager, Citizens Choice Healthplan
Senior HCC Manager, Citizens Choice Healthplan
Medicare Risk Coordinator, Clark and Daughtrey
Compliance Manager, Clark and Daughtrey
President & CEO, Clear Vision Information Systems (CVInfosys)
VP Business Development, Clear Vision Information Systems (CVInfosys)
Representative, Clear Vision Information Systems (CVInfosys)
President, CLSC, Inc.
Manager, CLSC, Inc.
Manager Risk Adjusted Coding & Education, CMO
Medical Director, Community Health Network of Central Florida
Medical Director, ComplexCare Solutions, Inc
President, ComplexCare Solutions, Inc
Medical Director, Continucare Corporation
MRA Administrator, Continucare Corporation
VP, Support Services, Continucare Corporation
Director, QA, Coventry Health Care
Director, Medicare Risk Adjustment, Coventry Health Care
Director, Coventry Health Care
Director Medicare/Medicaid Solutions, DCA
Director Of Business Development, DCA
Founder and President, DCA
Domain Application Architect, Dean Health Plan
CEO, Domani Health
Executive Director, Edina Sports Health & Wellness, PA
Revenue Management Architect, Emblem Health
Lead Coder, Essence Healthcare
CFO, Facey Medical Foundation
IT Business Applications Manager, Facey Medical Group
Medical Physician, Facey Medical Group
Manager, Family Medical Center
Director, MRA, Family Physicians Group
MD, Associate Medical Director, Family Physicians Group
President, Medical Affairs, Family Physicians Group
Health Services Manager, FamilyCare, Inc
Medicare Revenue Supervisor, Florida Health Care Plans
VP, Risk Management, Florida Doctors Insurance Company
Representative, Florida Health Care Plans
Representative, Florida Health Care Plans
Representative, Florida Health Care Plans
Representative, Florida Health Care Plans
Special Projects Manager, Florida Health Care Plans
Senior Director of Business Development & Operations, Focus Care, Inc.
Manager, Genesis Women's Center, PA
Practice Administrator, Genesis Women's Center, PA
Director, Health Information Systems Management, GNYHA
CPC, Director of Physician Services, Halifax Health
Representative, Hampden County Physician Associates
Medicare Risk Adjustment Coding Analyst, Health Alliance Medical Plans, Inc.
CEO, Health Data Essentials
Representative, Health Data Essentials
VP of Client Services and Operations, Health Data Essentials
Risk Adjustment Analyst, Health First Health Plans
Risk Adjustment Analyst, Health First Health Plans
Risk Adjustment Analyst, Health First Health Plans
Risk Adjustment Analyst, Health First Health Plans
Risk Adjustment QA Coord., Health First Health Plans
Sr. Risk Adjustment QA Coordinator, Health First Health Plans
  Supervisor, Risk Adjustment, Health First Health Plans
CPC, Coding Manager, ICD-10 Trainer, HCC Programs Manager, HealthCare Partners of Nevada
Health Information Auditor, HealthPlus of Michigan
Manager, Medical Audit, HealthPlus of Michigan
Manager, Revenue Projections, HealthPlus of Michigan
Sr. Administrative Analyst HealthPlus of Michigan
Director of Sales, Health Risk Partners
Senior Health Consultant, Health Risk Partners
Manager, HealthSpring
Medicare Data Quality Operations, HealthSpring
Medical Billing Auditor, HENRY FORD HEALTH SYSTEM / HEALTH ALLIANCE PLAN
RN, BSN, Director Health Services, Hometown Health
Clinical advisor RN, Humana
Application Manager, ikaSystems
Director Medicare/Medicaid Product Development, ikaSystems
Director, National Acconts, ikaSystems
Technical Manager, ikaSystems
Vice President Of Finance, Independence Blue Cross
CPD Medicare Product Strategy, Ingenix
Senior Consultant, Ingenix Consulting
Vice President, Business Development, Inspiris
General Manager, Intermed of Boca Raton, Inc.
Manager, Intermed of Boca Raton, Inc.
General Manager Assistant, Intermed of Coconut Creek, Inc.
Executive Director, Healthcare Strategy & Consulting, Kaiser Permanente Healthplan of Colorado
AVP, Keystone Mercy Health Plan
Chief Medical Officer, Leprechaun
Director of Business Development, Leprechaun
Director, Business Development, Leprechaun
Director of Corporate Training and Coding Services, Leprechaun
Pharmacy Supervisor, MAPFRE Life Insurance Company
Health Plan Revenue Analyst, Martin's Point Health Care
CEO, Matrix Medical Network
Executive Vice President, Matrix Medical Network
Regional VP Sales, Matrix Medical Network
VP Product Development, Matrix Medical Network
VP Sales, Matrix Medical Network
V.P. Client Services, Matrix Medical Network
Conference Coordinator, MedAssurant
Director of Business Development, MedAssurant
Director of Quality Management, MedAssurant
Vice President, Risk Adjustment, MedAssurant
VP of Care Management Products, MedAssurant
VP, Care Management, MedAssurant
MRA Coordinator, Medica Healthcare Plans, Inc.
MRA Coordinator, Medica Healthcare Plans, Inc.
MRA Coordinator, Medica Healthcare Plans, Inc.
AVP Premium Management, Medical Card System
Director of MRA, Medical Consultant Management, LLC
President, Medical Consultant Management, LLC
Chief Operating Officer, Medical Specialists of the Palm Beaches Inc
President, MedXM
Vice President, MedXM
Representative, Metcare
Corporate Compliance Director, Metro Pavia Health Systems
Health information Management Technician, Metro Pavia Health Systems
Health information Management Technician, Metro Pavia Health Systems
CEO, Mid Coastal IPA
Coding Director, MMM Healthcare, Inc.
SVP Primary Care and Wellness Services, Mobile Health Primary Care Services
Vice President-Medical Director, Molina Healthcare
Medical Management Supervisor, MVP Health Authority
Administrator, Oficina Medica Dr. Luis A. Alvarez Arroy
Director, Healthcare Economics/Evercare, OptumHealth
Health Care Practice Leader, Outcomes Health Information Services
Health Care Practice Leader, Outcomes Health Information Services
Compliance Manager, Park Nicollet Health Services
Senior Director, Patient Financial Services, Park Nicollet Health Services
Director of Service Line Development, Parrish Medical Center
MD, CMO, Parses, Inc
Executive Vice President of Sales, Peak Health Solutions
Manager of Production Coding Medicare Advantage Services, Peak Health Solutions
National Sales Executive, Peak Health Solutions
Field Supervisor, Peoples Health
Clinical Documentation Analyst, Precision Healthcare Systems
Clinical Documentation Analyst, Precision Healthcare Systems
Nurse Case Manager, Precision Healthcare Systems
CEO, Primary Care Associates
Internal Medicine/Geriatrics, Prime Aging
Medicare Risk Adjustment Administrator, Priority Health
COO, Puerto Rico Health Care Foundation
Healthcare Administrator, San Juan Health Department
Manager Patient Financial Services, Shands Jacksonville
Compliance Manager, Sharp HealthCare
Provider Education & Coding, South Counry Health Alliance
EVP Sales & Marketing, SSI Group
Sr. Executive Director of Payor Relations, SSI Group
Chief Operating Officer, Sterling Health Plans
CEO, The Coding Source
Client Relations/ Regional Sales, The Coding Source
Director of Education and Consulting Services, The Coding Source
VP Sales, The Coding Source
Manager, Care Management, The Polyclinic
Medical Director. United Healthcare
Medical Director, United Healthcare
Nurse Practitioner, United Healthcare
Auditor Medicare Risk Adjustment, Universal Health Care Inc
Supervisor, MRA & HEDIS Auditors, Universal Health Care Inc
Managing Principal, University of California, Irvine
Clinical Documentation Specialist, University Physician Health Plan
Chief Operations Officer, Verve Wellness Center
CMO, VNSNY CHOICE Health Plans
MD, VP Healthcare Analystics, Wellcare Health Plans, Inc.
RVP Medical Director, Wellpoint
Sr. Clinical Quality Auditor, WellPoint
EVP & Chief Financial Officer, Windsor Health Plan, Inc.
Vice President, Medicare Revenue Enhancement, Windsor Health Plan, Inc.
CPC, Principal, Young Medical Consulting
CMO, Your Home Advantage Inc.
COO, Your Home Advantage Inc.
President, Your Home Advantage Inc.
  Conference Day One
12:00p Registration

1:00p Opal Events' Welcome
1:05p WORKSHOP A ($195)

HCC Coding Best Practices Workshop (3 CEUs*)

Pre-Conference Optional Workshop
WORKSHOP B

(Health Plan Exclusive!)
Tackling the Encounter Reporting Challenge: A Strategy Session for Recovering Your Revenue

Pre-Conference Optional Workshop (Free)

  HCC Best Practices Coding Training*
  • "MEAT" - the record must demonstrate the management, evolution, assessment and treatment of the condition
  • Do not make assumptions - the diagnosis must be addressed - black & white
  • No coding from past medical history unless addressed elsewhere in the record
  • Common mistakes in HCC coding (ICD-9 categories 430-437, cancer, fracture, MI, etc.)
  • Problem lists. They are just that, a problem.
  • Case Studies

Note: You will need to bring your ICD-9 2011 Coding Book for hands-on practice

Speakers:
CPC, Sr. Clinical Quality Auditor, Senior Risk & Recovery, WellPoint, Inc.
CCS, CCS-P, CPC, CPC-I, CPC-H, CEMC, CCDS, PCS, FCS, Director of Education ad Consulting Services, The Coding Source, LLC
AHIMA Academy ICD-10-CM/PCS Trainer Certificate Holder

*This program has the prior approval of AAPC for three (3) continuing education hours. Granting of prior approval in no way constitutes endorsement by AAPC of the program content or the program sponsor.
AAPC

Encounter Reporting for Health Plans:
A Strategy Session for Recovering Your Revenue
What do you know about encounter reporting?

Expert agree, the transition from RAPS to Encounter Reporting will have an enormous impact on the future of MA Plans. Without a clear understanding of the unique challenges, complexities, and necessary steps to ensure the accurate, timely and complete submission of encounter data to CMS, many MA plans face significant risk.

Long story short: MA plans will have one year to close a variety of gaps in their data. Only those MA plans that succeed in encounter reporting will ensure they receive the revenue they deserve. Are you ready?

This comprehensive workshop will go in-depth into what is involved with encounter reporting, and the complexities around the issue. This shift will have an enormous impact on plans' operations, finances, etc. This workshop will cover:

  • Encounter reporting background: Claims do not equal Encounters
  • Encounter reporting complexity: Organization of encounters, timing, definitions (accepted, rejected, void, replace)
  • Beyond submission: Four critical components of a sound encounter reporting platform
  • Accepted encounters: The only thing that matters
  • Financial implications
  • Update from CMS user groups
  • Updates on chart reviews and assessments: Identifying the unique challenges that go along with the CMS process currently being discussed
  • What MA Plans must do now and in 2012

Practical take-aways:

  • Build versus Buy Checklist: 10 critical questions that should be answered prior to building or buying an Encounter Reporting Platform
  • Four critical components of a sound encounter reporting platform
  • Transition Strategy for 2011 and 2012

Bonus:
This session will also include a brief demonstration of DCA's Encounter Reporting Infrastructure (ERI™).

Speakers:
Founder & President, DCA
Director, Medicare/Medicaid Solutions, DCA, former CFO of Molina of Michigan and Cape Health Plan

Over 20 years of health plan experience specifically with encounter reporting, finance, claims , and IT.

  2:30 p Refreshment Break


3:00 p Refreshment Break

  4:30 p Pre-Conference Training Adjourns

5:00 p Pre-Conference Training Adjourns

 
  Conference Day 2
7:15a Continental Breakfast & Registration
8:00a Opal Events' Welcome
8:05a Chair's Welcome & Audience Demographics

Conference Chair:
Senior Compliance and Audit Services, INDEPENDENT CONTRACTOR

8:20a Keynote Address:
One-Touch Provider Outreach
  • Role of providers in improving star ratings
  • How to obtain provider cooperation and attention
  • Strategies for successful provider outreach
  • Data: Medical management, risk adjustment
  • Staff model approach
  • IPA w/ percent of premium approach
  • IPA-flat capitation approach
  • Fee for service approach
Speaker:
CEO, HEALTH DATA ESSENTIALS
9:00a Spotlight Session:

Overview of the Healthcare Industry's ICD-10 Readiness

  • National survey of readiness
  • Areas of concern
  • Strategies for catching up
  • Contingency plans to meet the Oct. 1, 2013 deadline
  • Creating achievable objectives

Speaker:
Principal, YOUNG MEDICAL CONSULTING, LLC

9:45a Thinking Beyond Submission
This session will go in-depth on the need for MA plans to think and focus their efforts beyond just the submission of Encounter Data. This presentation will focus on:
  • 4 critical components of an encounter reporting platforms/system that enable a MA Plan to ensure the accurate, complete and timely submissions of encounters to CMS:
  • Financial Analysis
  • Data Collection Discrepancy Analysis
  • Operational Controls
  • Submission & Reconciliation
  • The critical link between the submission of complete and accurate encounter data to the risk adjustment process

Speakers:
Founder & President, DCA

10:30a Afternoon Refreshment & Networking Break
10:45a Partnering with Providers:
Best Practices for System Organization & Workflow to Enhance HCC Data and Outcomes

  • Part 1: Creating strategic team solutions to improve workflow
  • Part 2: Developing a Payer/Provider Relationship Best Practices Checklist
    • Know who to contact at each facility
    • Know the request process for each provider
    • Minimize the time impact on the provider
    • Provide feedback on diagnostic coding
  • Offer training and incentives for proper coding

Speaker:
Healthcare Analytics, WellCare Health Plans, Inc.
Chief Operations Officer, CENTRAL FLORIDA INPATIENT MEDICINE

11:30a The 4 Way Win: HCC Best Practices for Medical Management, Top Line Revenue, Improved Star Ratings, and RADV Audit Protection
  • Efforts to enhance the accuracy of HCCs provide data for medical management and risk stratification
  • How to work with prospective vendors to enhance data collection for Quality Stars
  • How to leverage data from prospective assessments to reduce the risk of unfavorable RADV audit discovery

Speaker:
Chief Medical Officer, VNSNY Choice health plans

12:15p Luncheon w/ keynote speaker

Improve Star Ratings by Intersecting Risk Adjustment and Care Management
Come learn how risk adjustment and care management intersect and how to use resulting data for Star Rating improvement:
  • Perform baseline assessment that combines specific data streams to assess historical trends and root cause analysis
  • Determine individual and synergistic Star Rating, risk adjustment and care coordination intervention strategies
  • Foster collaboration across the provider network leveraging member-specific gap closure focus
  • Create transparent mechanisms to review monthly progress versus plan, update intervention strategy and measurable ROI

Speaker:
SVP, Quality & Care Management, MedAssurant

1:15p Prospective Assessments and Medical Management: Emerging Opportunities to Create Value
  • Prospective assessments: The current state-of-the-art science
  • Impact of PPACA health reform and HITECH EHR stimulus funding
  • HCCs in a broader context of integrated patient information and managing population health
  • Prospective assessments: Creating value along the path from insight to action
  • What will care management "networks" look like in the future

Speaker:
Sr. VP of Product Development, MATRIX MEDICAL NETWORK
Principal, BETTER HEALTH TECHNOLOGIES

2:00p Clinical Integration of a Self-Insured Plan
  • Discuss payment reform and focus on quality
  • Discuss need to build information integration and exchange platform
  • Discuss need to develop new relationships with payors and other providers
  • Case Study

Speaker:
Medical Director, Community health network of central florida
Director, Service Line Development, PARISH MEDICAL CENTER

2:45p Afternoon Refreshment & Networking Break

3:00p Integrating HCC, HEDIS & Stars: Increased Efficiency & ROI

  • Revenue enhancement
  • RADV protection

Panelists:
Associate Medical Director, FAMILY PHYSICIANS GROUP
President Medical Affairs, FAMILY PHYSICIANS GROUP
Director, MRA, FAMILY PHYSICIANS GROUP

Moderator:
Chief Medical Officer, LEPRECHAUN

3:45p Panel Discussion:
Risk Adjustment Chart Reviews: Moving Beyond Simply Finding Additional HCCs

  • How to incorporate staff, education, etc. to learn how the system is being used, how they are billing, etc.
  • Case Studies: Precision Healthcare Systems‘ take on prospective reviews
  • Technology and optimization

Panelists:
Coding Analyst, Precision Healthcare Systems
Medical Billing Auditor, HENRY FORD HEALTH SYSTEM / HEALTH ALLIANCE PLAN

Moderator:
Clinical Documentation Analyst, Precision Healthcare Systems

4:30p The Clinical Impact of ICD-10

  • Impact on the clinicians workflow
  • How does a clinical observation, patient examination or procedure result in the proper ICD-10 coding of that diagnosis or procedure?
  • What if documentation is not adequate to allow for proper coding using ICD-10?
  • How is the patient's medical history affected by ICD-10 coding?
Speaker:
AAPC ICD-10 Trainer, American Academy of Professional Coders (AAPC)
5:15p Day One Closing Remarks and Cocktail Reception in the Exhibit Hall

 
  Conference Day 3
8:15a Continental Breakfast & Registration
8:45a Chair's Welcome & Day One Re-Cap

Conference Chair:
Senior Compliance and Audit Services, INDEPENDENT CONTRACTOR

9:00a Keynote Session:
HCC Compliance: What to Watch Out For

RAC audits are finding a large percentage of improper payments due to admitting patients that did not meet inpatient criteria. Distinguishing between inpatient admissions and outpatient observation services continues to be a billing problem for many physicians, and hospitals are now starting to report observation services more frequently after having inpatient claims denied for medical necessity. CPT issued new instructions for observation codes in 2011, but many physicians are still not aware of the correct way to code for these services.

  • Physicians: This session will demonstrate how hospital denials impact physicians -- and how to correctly code for these services
  • Health plans: This session will cover what the RACs are finding and provide take-away audit tools to assess provider compliance
Speaker:
Director of Physician Services, HALIFAX HEALTH
9:45a Provider Motivations for HCC Integrity

Part 1:

  • Self-staring: Bonuses subject to star rating


Part 2:

  • Using examples based on costs
  • Road map for success
  • EHR tips

Speakers:
VP Healthcare Analytics, WellCare Health Plans, Inc.

10:30a Common Coding Errors Spotlight:
Focus on Diabetes and Manifestations

Speaker:
Medical Billing Auditor, HENRY FORD HEALTH SYSTEM / HEALTH ALLIANCE PLAN
Senior Compliance and Audit Services,INDEPENDENT CONTRACTOR

11:15a Morning Refreshment & Networking Break
11:45a Key Strategies for Integrating HCCs into Medical Management
  • Integrating medical management and risk adjustment in management of senior members can enhance delivery of quality care, establish return on investment for medical management, and enhance STAR ratings
  • HCC and RAF scores can help you actively identify and manage your senior membership by acuity
  • Medical management moves risk adjustment from a retrospective model to prospective model of chronic illness management
Speakers:
Director Health Services, HOMETOWN HEALTH
12:30p Luncheon
1:30p RADV Action Plan

  • It is a paper chase
  • How fast can you retrieve records?
  • Where do you go?
  • How do you validate diagnoses and HCC codes?

Speaker:
Chief Executive Officer & Chief Medical Officer, PARSES, INC.

2:15p Verve Wellness Center Case Study: An Integrated Practice for Health & Cost Containment
  • Client case studies
  • Professional integrated care
  • Benefit to patients and insurance plans

Speakers:
Chief Executive Officer, VERVE WELLNESS CENTER, LLC
Chief Medical/Clinical Officer, VERVE WELLNESS CENTER, LLC

3:00p Conference Adjourns